When you read this article, you must be preparing to purchase packaging machines. There are different kinds of suppliers all over the world. Have you decided where to purchase? This is generally divided into two categories, one is to choose local enterprises, and the other is to choose offshore companies.
Here is a question list you mostly have for importing packaging machine from China
Consultation
Does the manufacturer fully understand the scope of your needs so that they can provide accurate recommendations? Will time difference or language barrier stop your developing production line?
Installation and Setup
Will the manufacturer come onsite to install and set up the machine? Are they capable of adjusting the machine if customization is required?
SAT and FAT
How to guarantee to have the packing system run perfectly? Does the manufacturer provide Factory Acceptance Test on your ordered equipment prior to delivery? Is there Site Acceptance Test once equipment arriving?
Quality
Is the fabricating quality your bottom line? Is there any misalignment or non-functional parts causing start-up issues or machine failure? Does the quality of the machine and parts adhere to the standards of your country?
Compatibility
Is the packaging system compatible with your product and your film?
Parts
Are there hundreds parts for every packaging machine? What is the lead time to get get the replacement in case failure?
Warranty
Can the warranty be carried out quickly and efficiently?
Training
Ensuring your operators know how to maintain and troubleshoot the machine, is essential in the ongoing effectiveness of your system. How will your operators be trained?
Cost
Duties, Tariffs, and Delivery Charges, how do these affect your bottom line price? After customs, delivery charges, currency conversions, and import tariff, does it mean higher price than original you expect?
Yes, these problems will really bother you before you make a decision. Let’s see what you can expect from us as a Chinese supplier?
Consultation
One-on-one English sales engineer will communicate with you to fully understand your needs. Email is a common way to keep a good record of our communication. We can arrange video conference if necessary regardless time difference.
Installation
Most of the equipment is shipped as a complete machine without extra installation. We will provide detailed installation videos if shipped loose considering container size.
SAT and FAT
FAT is a must for all equipment before delivery even with your product and packaging material samples. We can provide witness test video for your shipment approval. SAT can be arranged with extra cost.
Quality
We carry out ISO, CE, GMP standard. You will surely get a reliable packaging helper.
Compatibility
Different tooling is optional if different packaging requirements are applicable on the same equipment. You only need to tell us all detailed packaging requirement. We will tell you the solution.
Parts
Most of the parts are standard components. They are big name and available all over the world. This eases your future replacement and maintenance. A good detailed regular maintenance plan is very important. You should always keep in stock for those key parts and wearing parts to shorten the down time. An ounce of prevention is worth a pound of cure.
Warranty
we promise a free warranty for one year and a lifetime warranty. We are responsible for any equipment problem of our company. We are a physical company, not a trading company.
Training
Basic operation and maintenance training will be presented through video to help you quickly deal with problems by yourself.
Cost
Our equipment can be transported in ordinary containers, and we can provide certificate of origin to help you down the import cost.
Easy reach to IPACKIE
IPACKIE is one-stop packaging solution provider for you. With our professional knowledge, you would turn the packaging challenge into reality, including packaging design, packaging equipment, packaging materials, and technical support. Contact us for your next packaging solution. Just email us via info@ipackie.com.